After 15 years as a successful business owner, Carla Lewis was looking for a career change.
She had always had an interest in real estate, and two years ago she began the process of getting her license and entering the mortgage industry. Her knack with numbers, and her natural people skills, have made her a rising star in the industry. “It really has been the best move I’ve made in my life. It was hard in the beginning, but once it clicked with me, my business has just been taking off. I really enjoy helping people fix their credit. If they're not ready, I help them get ready. It’s really the most wonderful thing. I’m able to take all the lessons I learned when I bought my first home, and share them with my clients.”
A lifelong resident of Northern Virginia, Carla is currently with Fidelity Direct Mortgage, one of the fastest growing mortgage bankers in the United States, a company that is dedicated to financing the American Dream. FDM has built a reputation for offering streamlined and efficient systems and an approach to customer service that is founded on exceeding expectations by providing an unsurpassed level of communication. At FDM, their goal is to always create lifetime relationships. “I love working for this company. They really opened my eyes to how important it is to find a company that shares your values. FDM cares about everyone, and even prioritizes helping people with low credit scores.”
Key to Carla’s success has been her educational approach to her job, that relies heavily on constant and clear communication. “We have an amazing system here, that allows me to keep everyone I’m working with, the Realtor® or Builder, and the client, are constantly updated on what's going on step-by-step until closing. I also use a system to stay in contact with referral partners and past clients, making sure I’m always a resource to them..”
Although Carla excels in Conventional, FHA and Assets Base Loan, Reverse Mortgage and Jumbo loan products, she truly shines when it comes to helping first time home buyers and other who might have trouble securing a loan. “I've been where my clients are coming from. If they have credit problems, I don’t abandon them. I refer them to a credit repair company, and we set a goal. Then I reach out to them, regularly to make sure they’re staying on task. It's amazing that people still don't know it can be done. It’s not impossible, you have to sacrifice some, but it can be done. You need to make your credit straight, save your money, set a goal and start somewhere. My approach has been really successful, and helping clients achieve that goal is so rewarding.”
Carla enjoys giving back to the community and is especially devoted to helping out kids in need. Every year she helps to provide book bags to students going back to school, and is looking to expand her giving to help families around the holidays, as well. When she isn’t working, Carla enjoys spending time with her family.
Carla couldn't be happier with where she's at in her career, and is excited for the future. “I really feel like I’ve found my calling. It’s the most rewarding career and I know I’ll be doing it for the rest of my life.”